FAQs

Are Stella products safe to use during pregnancy? Can the products be used on the eye contour? On other skin areas? When is it needed to apply the serum only vs the serum + the cream? All skin types & tones? Including mature skin? Products application moment?How long will a 50ml bottle last?

Can Stella ship to PO boxes/APO/fpo addresses?What are the delivery options and charges? Is it safe to order online? How can I cancel my order? My order has not arrived within the stated delivery time, what should I do?

How do I unsubscribe from STELLA skincare emails? Do I need an account to purchase online? How do I create an account? How do I modify or delete my account details? I have forgotten my password, what should I do?Are my personal details safe if I create an account?

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How do I modify or delete my account details?

It’s easy to make changes to your details, whether it’s your payment information, password or address book. Log-in to your account and you will see a range of categories at the left of the page under My profile. If you wish to delete your account, please contact us here or send us an email at teamstella@stellamccartneybeauty.com. For any questions relating to collection and processing of your data by STELLA, you can contact our data protection officer by email at the following address: dpo@stellamccartneybeauty.com.

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How do I modify or delete my account details?